Delivery

Delivery

Monday to Saturday – Guaranteed Same Day Delivery (Excluding Public Holidays)

  1. Within our delivery Area, we offer a delivery service to MOST business and private addresses by 5pm (Orders MUST be in by AEST12noon).
    2.   GENERALLY, your order must be placed by AEST 12:00noon on the desired day of delivery in order for it to be sent on our delivery service. NOTE:  Conditions may apply for this as it largely depends on the distance of your desired delivery location.
  2. It is often possible for Cairns Flowers to still offer same day delivery for orders placed after AEST12noon, especially if the destination is within close proximity to our nearest location to the point of delivery.
    Please be mindful that additional charges may apply depending on the time of day your order is placed and/or depending on the distance to which you require delivery.
    If you would like to make an enquiry regarding delivery charges or areas covered within our Cairns Flowers delivery area, please  contact us via email on flower@cairnsflowers.com.au.

Saturday Deliveries
Although we will try our very best to deliver according to your time request on Saturday, we cannot guarantee any specific timed deliveries on this day.
For same day delivery, all orders must be placed before 11am on Saturday.

Public Holiday Deliveries and Sunday Deliveries
Please be advised that delivery restrictions within our Cairns Flowers Delivery Area may vary between States on Public Holidays. A minimum surcharge of $18.50 may apply and specific deliveries and may also be unavailable on these days. If you place an order for an area to which we are not servicing on a Public Holiday,  Cairns Flowers  will contact you to notify you of any restrictions and to discuss alternative delivery arrangements. Delivery on Sunday and Public Holidays may not available and Cairns Flowers would like to apologise for any inconvenience.

Online orders placed on Saturday and Sunday ALL orders placed after 11am on Saturday and at any time of day on Sunday will be processed on the following Monday morning. Any specific information about your delivery will be forwarded to you at that time. When ordering online, please clearly indicate any specific delivery requests in the ‘Additional Comments’ field on the order page.

The recommended time frame to place any order for delivery is 1 day before you require delivery. While we aim to match the flowers presented on this site to your order, due to seasonal factors this is not always possible. Therefore, our pictures should be used as a guide only. Note: We do require a local contact telephone number for the recipient.

Notification of Delivery Fees
Should delivery restrictions or additional charges apply for your order placed online, you will be contacted by a Cairns Flowers representative by telephone and if unsuccessful, then via email. You will receive an automatic email confirmation of receipt of your order shortly after your order is submitted. This does not mean that your order and delivery requirements have been processed, only that your order has been successfully placed online.

Note: We do require a valid phone number and email address on your order to assist in contacting you immediately should one of our Sales Team have any questions or concerns regarding your order.