Should you need to cancel your order, money will be refunded less a $10 administrative fee, ONLY IF notice is received by Cairns Flowers, 24
hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice will be charged at 20% of the total order value. We are unable to cancel orders that are already prepared and are with our courier for delivery.
Orders will not be despatched until payment in full has been received and Cairns Flowers is satisfied with the integrity of the order.
It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect Cairns Flowers will not refund. Should you wish to send the flowers again it will be at full expense to the customer.